Resources

Connecting with Your Loved One in Our Care

Your support is critical to the recovery and well-being of your loved one in treatment at Brentwood Springs. Our patients are cared for by a multi-disciplinary team of therapists, nurses, patient care assistants, and our medical staff. With the approval of your loved one and the Care Team, we welcome you to participate in our family-oriented treatment plan.

Please read the following requirements PRIOR to visiting:

Visitation

• Visitors must be 18+ years of age.
  
• Please arrive at least 30 minutes early for visitation to allow time for check-in.
• When checking in with reception, visitors will be required to provide information.
• Only one guest, over 18, may be admitted per length of stay. There is no switching of guests each visit – only one designated visitor per patient stay.
• Visitors must have the patient ID for all visitation and phone calls.
• All patient drop-offs will be saved till after visitation is over.
• Visitors will be given a key and a sticker and must lock up all belongings (phones, wallets, keys, smart watches, etc.) The locker key will remain at the reception desk during visitation.
• Line-up for visitation will begin five minutes prior to scheduled time, and all visitors will be wanded.
• Entry will be denied to those arriving 30 minutes past visitation start time.

Visitation times are listed on the schedule below. A patient’s ability to receive phone calls is dependent on their schedule and phone availability. Please leave your full name, along with the patient code when leaving a voicemail. Messages will be delivered to the patient as soon as possible. 

NOTICE: It is at the discretion of our patients to allow or deny access to information regarding their stay at Brentwood Springs. We ask you to please respect their safety and privacy.

Patient belongings

The following items are permitted:

• All current medications (including OTC meds and inhalers).
• Five sets of clothing/underwear/socks
  • No drawstrings, shoestrings or other ties
  • Washers and dryers are available on the unit for washing clothes
• Nightwear/pajamas
• Sweater or jacket 
• A small amount of jewelry
  • Wedding bands, small post earrings, and a necklace
• Only unopened cigarette packs

Brentwood Springs is not responsible for lost or stolen items.